Can anyone participate in this program?

If you meet any of the following criteria, we will not be able to include you in the program at this time because of the increased risks to your health. Furthermore, if you are unwilling to lose weight, we do not recommend this program for you.

• Unstable cardiovascular disease (e.g. heart failure, coronary disease, uncontrolled hypertension)

• Age less than 18 years old or over 85 years old

• Pregnant or breastfeeding

• Major surgery within past 3 months

• Active or untreated eating disorder

**If you have known heart, lung, liver, or kidney disease, you will need clearance from your PCP or specialist

How much time do I need to commit to this program?
This is a twelve (12)-week program with sessions scheduled once a week. Each teaching session may last about 60-90 minutes and will have some teaching, some dialogue, and a hands-on activity to reinforce the topic. Provider check-ins may last about 30 minutes. Some of the group fitness sessions may be on different days but the schedule for these meet-ups will be determined at the beginning of the program.

Will I be able to get weight loss medications while in this program?
POTENTIALLY, YES!! We will have weight loss medication options available for you. Your ability to take weight loss medications will depend on a few things. 

1. Your provider must determine that this is a safe option for you.

2. Specialty drugs will be a separate cost so may be feasible if your insurance covers weight loss therapy. Check with your insurance plan to see if they cover weight loss therapy.

3. We ask that participants continue a commitment to the lifestyle changes taught in this program because we know that the success of medications depends on diet and exercise regimens.  If you stop your weight loss medications before you've changed your lifestyle habits, you are guaranteed to gain that weight back so we want you to plan for success.

​Can I bill insurance for this program?
No - this is a CONCIERGE cash pay program. You may use your Flexible Spending Account or Healthcare Savings Account but we cannot bill insurance. We believe strongly that all the components of this program are important for your success but unfortunately, insurance will not cover some of these services. You may, however,  use insurance for lab work (LabCorp) or for medications from pharmacy. 

Will I get to my target weight in 12 weeks?

Depending on your goals, you may not reach your ideal weight in just 12 weeks but we do believe that you can make significant progress and establish healthy habits that will get you there with continued persistence. After this 12-week program, participants have the opportunity and are encouraged to continue to work with our dietitians and personal trainers to maintain your progress. 

What happens if I have to miss some of the sessions?

We will not offer refunds once the program has started. However, you will have access to full session content so you can review the material if you have to miss a session. If circumstances arise that prevent you from completing the program, you will have up to six (6) months to make up those sessions, as available. If you have to withdraw due to pregnancy, you will have up to one (1) year to make up those sessions.