Patient Resources

FAQ's

Is there a patient portal that I can log into?

YES! We have a patient portal where you can review your visit summaries, find your appointment schedule, view labs, check  your balance, and pay your bill. You can also send secure messages to our team. Just click the button below to head on over!

 

If you have trouble logging in, just contact our office and we can help you. Call 704.774.3044, Option 1.

What if I'm running late for my appointment?

Patients who arrive more than 10 minutes after their scheduled appointment time may have to reschedule for a later date. Failure to notify us of appointment changes or cancellations within 48 hours of a scheduled appointment will lead to no-show fees of $50.

What do I need to pay when I come for an appointment?

Copays and estimated deductibles/co-insurances are due at the time of service. We will submit a claim on  your behalf if  you decide to use insurance to cover your services and we will bill you for any remaining costs. If you have paid more than needed, this balance will be left as a credit on your account or refunded if there are no claims in process or scheduled upcoming visits. If you attend your visits as a self-pay patient, we will collect the cost of the office visit when you check in and collect for any procedures when you check out.

 

If you have questions about our practice or wish to schedule an appointment with us,

please give our office a call. 
We look forward to connecting with you soon!

 Medical advice or consultations will not be provided via phone or email.