New Patients

Getting Started
We are excited to welcome new patients seeking rheumatologic care. To schedule an appointment, follow these simple steps:

Accepted Insurances 

Aetna

Blue Cross Blue Shield

Blue Home

Cigna

Humana

Medcost

Medicare

Tricare

United Healthcare

 

We do NOT accept:

Blue Local

Blue Value

Blue Essentials

UHC/AARP Medicare

Medicaid

Referring Offices:

Thanks for choosing us to partner with you to care for your patient! We want to make this process easy for you so please fax us the following:

Fax: 704.774.3045

  • Patient demographics (including COPY of insurance card)

  • Most recent office note(s)

  • Most recent labs, if obtained

  • Please be sure the reason for referral is clearly indicated.

If you wish to use a referral form, please find our referral form here:

 

Please check the insurance list on this page to determine what payers we do not accept. Self-pay options are available. Please contact our office for more details.

Step 1: Check your insurance.

  • We accept most major insurances at our practice but it will be your responsibility to ensure that we are in-network with your health plan. A list of insurance plans that we accept are listed here.

  • Self-pay options are available. Visit costs, which do not include any procedures or injections, are as follows:

    • New patient visits: $200

    • Return visits: $140

    • Lab studies are an an additional cost and are billed through LabCorp. 

Step 2: Have prior notes, labs, and imaging results sent to us.

  • Before we can schedule a visit with our rheumatologist, we do require notes and labs detailing your most recent visits with a primary physician or specialist. We are NOT a primary care office, so we believe it is important to have a doctor who can manage other conditions that do not fall under rheumatology.

  • If your insurance company requires you to have a formal referral from your PCP in order to cover specialist visits, BE SURE TO INFORM US OF THIS. We will work with your PCP to obtain the appropriate authorizations but if we were not made aware of this and claims are denied, the costs of those services will be your responsibility. 

  • If you would like us to assist you with retrieving documents from your other provider(s), please complete and FAX or MAIL us this release form. 

 

Step 3: Schedule your appointment.

  • Once we receive and review your medical records, we will call you to confirm your information, insurance, and schedule an appointment.  We don't like long waits either so we will do our best to get you in quickly!

Patients:
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PREPARING FOR YOUR VISIT
Pre-register for your Appointment:​​​​
  • Check your email for an activation email for our BREEZE patient portal. Set up your account to see appointment times, labs, visit summaries, pay your balances, and message our providers. If you are unable to set up your account, please contact our office to get an activation email to start the process. 
  • Click on the link below to access your BREEZE portal 24 hours before your visit to complete the required check-in process from your phone or laptop. If you do not pre-register, arrive 15-20 minutes before your appointment to complete the required forms.
Please bring the following to your appointment:
  • Drivers License or ID Card
  • Insurance Cards
  • Method of Payment
  • List or bottles of ALL medications you take
Review our guidelines:
  • Patients arriving more than 10 minutes after their scheduled appointment time will be marked as a no-show and must be rescheduled. After the first no-show, a $50 fee will be applied to your account.
  • Appointments must be cancelled at least 48 hours in advance to avoid a no-show fee. Please call us to cancel or reschedule. It is okay to leave a message during or after hours - we will log the time of your voicemail.
  • For COVID safety, all patients must wear masks at all times. No guests please. One (1) attendant is allowed if you need assistance with ambulation or communication. All visitors must pass screening so please reschedule if you have any symptoms or exposures to COVID.
  • Insurance information must be verified at each visit. If you have any changes to your insurance, notify us ASAP so we can confirm your coverage. Denied claims will be the patient's responsibility.
  • Copays and estimated deductibles are due upon checkin. If you are uncertain of what you may owe, contact our front desk team so we can provide you with that information. 
  • We encourage patients to settle account balances quickly. If you are experiencing financial difficulty, talk to our billing team to discuss payment options. Balances over 60 days old will be transferred to collections so don't wait to talk to our team.
We are Excited to  meet you!

 

If you have questions about our practice or wish to schedule an appointment with us,

please give our office a call. 
We look forward to connecting with you soon!

 Medical advice or consultations will not be provided via phone or email.